Shipping Information Shipping Costs

All New Zealand orders are shipped within 24 hours

All international orders are shipped within 48 hours

Ronnie Blu is not responsible for any delays in pre-order shipping dates

Within New Zealand

Regular service with New Zealand Post  (2-7 days)

Express service with New Zealand Post (1-2 days)

Both services are tracked postage

New Zealand Post Standard (2-7 days)

Express (1-2 days)

New Zealand

Orders below $100

Standard $5

Express $10

Orders above $100 Free or Express $10

International

Express Delivery: 2-7 days using NZ Post or DHL express service

Ronnie Blu processes all orders in NZ currency. While the content of your cart is displayed in your country's currency, you will checkout using NZ at the most current exchange rate.

Some countries will charge customs & import duties. Unfortunately, we are unable to provide an estimate or offer information. We suggest contacting your local customs office so you are aware of the exact charges that could potentially be incurred.

 

The below shipping costs are displayed in NZD

DHL express

Express(2-4 business days)

United States

Orders below $250

$14

Orders above $250

FREE

Rest of the World

Orders below $250

$20

Orders above $250

FREE

Returns Policy

To lodge a return for a store credit please contact info@ronnieblu.com

We accept returns for change of mind, size changes and style changes in exchange for a store credit. We do not offer refunds unless an item arrives faulty or damaged.

You have 30 days from the date you placed your order, to lodge a return request. The item must be returned in its original condition, unworn, unwashed, unsoiled, with tags and the hygiene liner still attached, no odours (including perfumes). If these conditions are not met, the return will be rejected and returned to you again at your own expense.

Due to high demand we do not offer exchanges as we cannot guarantee that the item(s) will be in stock once we receive your return. All returned items will automatically receive a store credit valid for 12 months which can be used storewide, online only.

Return packages must be shipped using a traceable method (tracking number). Ronnie Blu is not responsible for any lost or damaged items when returning.

Customers are responsible for paying all shipping costs when returning.

Ronnie Blu does not offer returns on sale items. Orders placed using a discount code are eligible for return.

 

Ronnie Blu Online Store is owned and operated by:

Ronnie Blu Limited

Registered in New Zealand 2020